Web Design Firm

12January 2010

Vtiger it’s a CRM (Customer Relationship Management).Its used to manage a organization business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Being extremely easy to use is perhaps one of the most important advantages of vTiger CRM. Compared to Sugar Suite, vTiger CRM loads faster. vTiger’s user interface is more intuitive and easier to use. The necessary software, such as Apache, MySQL, and PHP are integrated, and executables are made available both for Windows and Linux operating systems. The vTiger CRM software provides Open Source add-ons for Microsoft Outlook, Mozilla/Thunderbird, Microsoft Word, and Customer Portal, which add more value to the end-users by providing many enterprise features.

The Software is absolutely FREE and does not require any up-front investment. It allows pre-sales and post-sales activities be integrated in a single application and provides rich user-experience with product customization and excellent customer support.Vtiger is a very complicated CRM so its not easy to learn.

Contact Wakensys at 773.552.1355 for more information. Read the rest of this entry »

This article was posted by Arshad

18December 2009

When it comes to customer satisfaction in any organization, it is of utmost importance to make sure that the customers are satisfied about the way they are being treated. As retaining the customer base as well as acquiring new customers depends largely on this. For this purpose, there are plenty of (CRM) Customer Relationship managers available in the market. Finding the right one for your business is not going to be easy.

vTiger is a CRM that keeps the customer satisfied from the point of order placement through delivery and all the way to successful complaint resolution. vTiger is an open source enterprise ready CRM software mainly catering to small and medium businesses.

Some of the features you would find are:-

Pipeline analysis

Campaign management

Inventory management

Invoice processing

Information database

Lead management

And that’s not all. vTiger offers extensions of web browsers such as Mozilla Thunderbird mail, Microsoft applications such as Outlook plug-in and Word, and also Office plug-ins.

Contact Wakensys at 773.552.1355 for more information.

This article was posted by Mufthie