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Our Approach

In Wakensys, we know that it is impossible to have a unified approach to every outsourcing project. Large projects must have higher level of processes' maturity and internal complexity than small ones that can have no formal processes at all and still be very successful. Although both large and small projects must be thoroughly controlled at each project phase to avoid failures.

Since our establishment we have been using a wide set of well known software development methodologies such as Waterfall, RUP, Agile, MSF and others depending on customer requirements. We believe that Wakensys is a truly customer oriented company, so the idea is to be as much flexible and transparent for our clients as possible. We understand that it is much easier for a client to work with a software development outsourcing vendor if it can tailor its processes to the form acceptable for the client, than to work with a company that demands to adjust client's processes just to follow some internal standard.

We adopt our project methodologies to the needs of our clients making our processes homogeneous with the existing ones, thus assimilating into client's working environment. On the other hand, our clients can benefit from CMMi Process oriented and compliant RUP-based mature processes organization. We can spread our expertise in process engineering to our clients to adjust their software development process to the most efficient variant.

Wakensys has extensive expertise in the following methodologies:

Rational Unified Process & Agile Methodology

SDLC Process like waterfall and Spiral

Microsoft Solutions Framework

PMI Certified Project Managers

We have defined and institutionalized the minimal set of practices that are used in every project in one or another form:

Requirements management

Clear project requirements are the key point to be successful in offshore software development project. Offshore team must know exactly what client wants to have at the end of the project. In some cases it is very difficult for a client to provide an offshore team with specifications detailed enough. In Wakensys, we assign local Business Analyst to convert customer needs into software development specifications. The Analyst is a gate between offshore software development team and client.

Change Management

An ideal project is the project where requirements are stabilized before its start. But in fact we often have requirements changed during project execution that leads to additional risks, as far as new changes will affect system quality if they are not thoroughly controlled. Each new change of requirements must be deeply analyzed by the offshore Architect/PM/Lead developer before its implementation and integration into the system.

Defects management

New defects must be first assigned to responsible developers and then fixed. It is a good practice to use some defects tracking system for that purpose. In Wakensys, we use Project Management System that manages issues, status, time and defects and by default providing web access to it for customers. But it is not an obstacle for us to use customer's in-house project management and tracking system as well.

Configuration management

Version control is also a very important point in every project. It helps to avoid problems when it is required to support different product versions or in the case of complex changes/migrations.

In each of the client relationships that Wakensys has entered into, we have consistently contributed to the identification and implementation of IT solutions that have clear and sustainable business benefits.

Our abilities in dealing with complex problems in IT business, in structuring our thinking and in reaching reasonable conclusions with the available facts and effective work done are critical for our company as a software development services provider. Looking at our case studies our clients are able to witness how we think about issues that arise and what kind of a business partner we can be.

We have vigorous practice to make sure that we are doing our job prosperously. Many our copartners say that dealing with us is valuable and informative for them as well as in helping them not only assess their business strengths and weaknesses but also define their professional goals.

We understand that in many aspects the offshore software development outsourcing model means a new business practice for the customer, full of hidden and explicit risks. So if you have any questions about how your project can be implemented by an offshore team, what challenges and opportunities it might bring for your business, please feel free to contact us.

 
What our clients are saying!
 
I have worked with Wakensys on multiple projects. They always perform satisfactory work. They work 24/7 and always see projects to completion.
-Chasidy Atchison
 
It was a pleasure to work with Wakensys and I hope I will be able to work with him again. They are very knowledgeable in their field, but are able to work with people who are not as well versed. Extremely helpful.
-Alisa Smith
 
Wakensys does great work quickly and efficiently! We can always go to them for advice on web development issues. I wish we had begun working with wakensys sooner!.
-Kathleen Scully
 
Wakensys always met project deadlines. Wakensys also was a very approachable IT company.
-Mitchel Rubenstein
 
What's great about Wakensys is that they make themself available to walk you through each step of complicated processes and programs.They also very good at following-up and keeping an open line of communication until the project is completed, perfectly.
-Sara Hickok
 
My experience with Wakensys has been great! The customer service I receive is exceptional. Wakensys addresses problems and offers solutions that meet and exceed the clients needs and extremely skilled in all aspects of technology.
-Mary Fawcett
 
Wakensys goes above and beyond the call of duty on all my projects. I know that what I design will function exactly to the creative brief I hand off to Wakensys. Your project will be safe with Wakensys.
-Robert Robbins
 
Wakensys have technically sophisticated, hard-working, and very, very reliable and great problem-solvers.
-Bob Killian
 
Wakensys performed well as a results oriented and worked on a large scale project for us. Their team integrated well with a large diverse and took ownership/accountability to meet the project's tough timelines and constraints.
-John Stender
 
The project that Wakensys managed was a great success, even though there were many obstactles along the way.
-Janet Kramer
 
Wakensys has strong abilities to work with a diverse cross functional team to deliver on time and within budget. Wakensys quickly establishes solid working relationships with his customers and actively seeks information to understand customer's issues and expectations. They prioritize work to best meet customer needs.
-Mathy Sales
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